Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information (processed securely by our payment provider), and other contact or identifying information you choose to provide.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, such as to:

• Process transactions and send you related information, including confirmations and invoices;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests and provide customer service;
• Monitor and analyze trends, usage, and activities in connection with our Services.

3. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

4. Payment Processing (Paddle)

We use Paddle.com as our Merchant of Record (MoR) to process all payments. This means that when you make a purchase, you are contracting directly with Paddle Markets Limited for the payment processing. Paddle collects and processes your payment information, handles applicable taxes, and issues invoices on their behalf. We do not store credit card information on our servers. For more information on how Paddle handles your data, please see Paddle's privacy policy.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@mail.joyolababy.com.